Life is the art of drawing without an eraser ~ John W. Gardner

Work

Occupied

This post is backdated to 20th January 2012. I was writing in the evening and Andrew came to pick me up, didn’t get to finish and post it up.

24 hours a day and 7 days a week is not enough!

I’ve been working like a mad-dog for the past 2 weeks. Okay, I don’t know why I said “work like a mad-dog”, I certainly don’t bark crazily at people. Just…… Argh…… Damn, bloody, freaking busy that is……

Got so upset and angry with the house renovation stuff last Friday. (I’ll dedicate a post to this later on, please bear with me for the time being.)

My work is pouring in dinosaurs and the workload is increasing everyday. No kidding! I always dislike the beginning of the year, it’s my peak season of a year. Appraisals, increments, bonuses, organising Chinese New Year celebrations, HR plans, tax submission, EA forms, reconcile past year payroll, drafting letters and memos for new policies…… Geez!!! I can still go on. It’s worse when my colleague is on lllooonnnngggg MC. Can’t blame her, she didn’t wish for it either. But now I have to do everything and I only have 2 hands and one brain.

The nearing CNY is not helping. Leave me with little of time to prepare, both at work and home.

Today is my last day at work before the Chinese New Year break, right now at 8pm, I am still in the office. Trying to work something out, in the mean time, stealing some time to write this blog post.


不满

不满
太多了

每一字
每一句
听不下去

诸多道理
变成了借口

不悦
太久了

每一分
每一秒
苦忍下去

太多承诺
都成了泡影

不满
满满充斥了一颗心

欠缺的勇气
无以追寻

好想说
靠!老板,我不爽!!!


I Am Strict

It is a commonly known fact that, women make fussy bosses. If you do not agree with it, raise your hand please! *Ashley’s raising her hand up high and straight.*

As a woman myself, a working woman, I am only fussy when someone does not follow my instructions. I am very lenient on mistakes. You can make mistake, I have all the rights to correct your mistake and you have all the rights to know about it so that you get to learn from it. We all learn from mistakes, don’t we? However, repeating the same mistake over and over again even after consultation and chances are given, is just something I could not bring myself to condone.

I’ll give you clear instructions of how to do one thing, the way I want it to be and by when I want it. You don’t understand it, you’d better ask. I can take all the time in the world to explain to you and I don’t mind questions. However, once you tell me you understand and OK, I’ll take it as you really understand. Mistake is allowed. When I receive the result in a way different than how I wanted it, be prepared to redo it. You don’t argue with me that it is the CORRECT way or you think it is the BEST way. I want it MY way. You want me to follow your way, fine, discuss it with me before you give me the end result.

A mistake done is a mistake alright. Again, you don’t go around the bush only to tell me you assumed I wanted it that way. I wanted A, you gave me B. That is wrong. Admit the mistake, apologise, redo it and I’ll be happy to let you move on. Try arguing with me it is correct and not admitting your mistake, get ready to face some “cold hard facts” from me. I can be very blunt to point out your mistake and carelessness if you try to be sneaky.

I’ve told you it was wrong, but you continue to do it your way. I’ll tell you again that it is wrong. Continuously doing the same thing wrong, it only shows that you have got a strong head to listen to me. Why is following exactly what I said so difficult? It’s just a simple “go get someone here” could turn out to be total frustration. You don’t tell me “someone is busy and I don’t want to disturb him”. I told you to get that someone and you’d better get that someone. If you couldn’t, at least tell me you couldn’t instead of keeping quiet and let me wait.

Am I strict and fussy? Look, this is a junior staff that I am dealing with. Not much of “brains” required here, only as simple and easy as following exactly what I say. If there is some brain-work required, I’d be happy to let you work on your own and show me ONLY the result, I don’t care the means!

Honestly, I don’t usually care HOW you do it, so long as you could give me what I want, a little bit of mistake is forgivable. However, if you simply just can’t do it and give me rubbish whilst you promised me that you could do it, I’m just gonna come down hard on you.

I don’t usually scold people at work. I talk sense to people I work with and I explain. There’s no need to scold people.

I just lost my cool and calm when it comes to this particular person that does not even listen to what I say, always claim that “it is correct” when it is wrong, she did it but she said she did not, she didn’t do it but she said she did, constantly showing a gloomy face when she’s at the front desk, never greets any of the bosses who come in…… Gosh, I could just go on and on. Sigh.

The only thing that gets on my nerves is she would tell me with a straight face that “it is correct” when she did wrong and went all the way to explain that it is CORRECT when it is WRONG! When I showed her the fact that it is wrong, she gave me the silent treatment. What the……

No…… I insist, that I am not a fussy boss. Strict, yes when it comes to work. I am very approachable, but it doesn’t mean that you can play a fool with me on your work. Period!


Interviews #2

Last year, this time, I wrote about interviews that I had to go through. No, not me going for interviews. I, the HR person, has to interview potential candidates.

The jokes arise from interviews, are always new. I am not surprised to see the quality of fresh graduates and young job-seekers has dropped so much. You wouldn’t believe me if you weren’t in the field of HR. A lot of you would be saying it’s easy for the companies right now to hire, so many unemployed and young job-seekers nowadays. However, as an employer, I must tell you it is not easy to find a suitable one. It is even more difficult to find one with the right attitude. Sometimes, it isn’t the experience and qualifications that matter, it is the attitude. You can have 10 years of working experience and a double degree, but your attitude stinks and you think the world is lucky to have you and everyone should be listening to you including your potential employer. Sorry to say, no employer appreciates that kind of attitude. You may then consider to stay with your current employer for ever.

I was interviewing candidates for the position of Receptionist cum Admin Assistant. I think almost everyone would think that it is a piece of cake to interview for receptionist. You would be surprised. From the national newspaper advertisement, I only received 6 applications. 6!!! I was so sad. Out of this 6, 5 were shortlisted for an interview. Out of the 5 I called, only 3 showed genuine interest, the other 2 were more like saying yes just to entertain me.

Arranged for 5 interviews, 4 came, 1 failed to come and did not even bother to call to inform me. I took the effort to call, no answer.

Out of the 4 I interviewed, or I should say 3, I am so fortunate that 3 of them are good. Now, let me tell you the story of this candidate who came but not interviewed.

I had 3 interviews that morning, 10am, 11am and 12pm. My boss had an interview at 10am too and he insisted me to go in with him at 10am. So, I couldn’t interview the first girl at 10am and the rest of the scheduled interviews were pushed to a later time. There was this candidate, Ms. T, her interview was at 11am. When I came out from the interview with my boss, it was already 11.15am. I asked Ms. T if she were rushing somewhere and if she could wait for me. She told me she wasn’t going anywhere and she would wait. Then, I went ahead with the first girl, an Indian girl. By the time I was done with the Indian girl, Ms. T was gone! I was surprised, but I didn’t think much of it and went on with the third interview.

After I finished all the interviews, my colleague then told me, around 11.45am Ms. T informed her to tell me that she wanted to leave and couldn’t wait. I was like, “huh? I thought I’ve asked her if she could wait and why didn’t she tell me that earlier?” Well, perhaps she had something urgent and that’s it, I didn’t take it seriously and thought maybe Ms. T would call me later for another interview.

Later that evening, I received an email from Ms. T. I thought she emailed to ask if I could arrange another interview with her. When I open the email and read, my jaw dropped open for as long as forever!

This is what she wrote to me. (Click on the image for larger view)

I did not amend or change any of the content of the email above except I deleted the email address and name. See, I still want to protect her! Hahahaha. Sorry to say that there were so many grammatical and spelling errors in the email.

I was so uncomfortable after reading that email with those untrue accusations and exclamation marks!

I called and asked her.

Me: I have just received your email Ms. T. This morning, did I not ask you if you could wait?
Ms. T: Yes, you got. *Obviously her English isn’t good and I wonder if she was the one who wrote me that email*
Me: Then why did you send me this kind of email accusing me that I did not even “entertain” you?
Ms. T: I don’t know need to wait so long.
Me: If you couldn’t wait at all, you should have told me in the first place. And did you know that the interview with that Indian girl was before you? I had an interview schedule to follow, not on the first come first serve basis.
Ms. T: I don’t know.
Me: Exactly. You shouldn’t write me that kind of email when you don’t know the reason behind. And you said I don’t respect you, if I don’t respect you, I would not be the one interviewing you. Ms. T, you come for an interview and you have to wait if you have to wait. If you could not wait, you have to tell the interviewer that you could not wait and maybe come back at a later time. Waiting during an interview is very common and I personally have waited 3 hours for a job interview! So yes, I know how it felt but I don’t go around sending email like this to people! *Obviously I was trying to give her a piece of my mind.*
Ms. T: Never mind lah, never mind lah…… I… I… *I guess she was trying to say never mind and she doesn’t want to come for an interview anymore.*
Me: You don’t mind, I mind. *Hoping that she could get the signal and apologise. Duh!* I’m teaching you one thing here Ms. T and you have to remember it. You DO NOT write this kind of email to your potential employer, NEVER! Okay?
Ms. T: Ok ok ok……………….. *The sorry I was waiting for never came.*
Me: Bye.

I had to clarify with her instead of keeping quiet and silence can sometimes be seen as admission. A day later, my MD saw me and told me, “the chinese girl who came for interview on Monday, she doesn’t seem mentally stable, don’t get her”. Hahahahahahahaha…… I guess MD must have seen something while she was waiting at the reception area. I did not bother to ask him further then.

Now you know working in HR is not as easy and simple as you think. Even the candidates could give hell lot of trouble for you to handle.

Youngsters nowadays always complain that the employers couldn’t pay what they are asking. I say, please have a look at yourselves. Degree-holder with 2 years experience, asking for RM3500 to RM4000. You tell me, can you contribute the same amount to the employer? When they’re asked to work late, they whine about the employers mistreat them, paying them peanuts and yet wanting them to work extra. You tell me, you give a monkey peanut and did you not expect it to at least play some trick to amuse you? They often said the employers do not appreciate and reward their good performance and they’re constantly looking for one that does. Again, did they ever appreciate that the employer offered them a job?

Sigh. When can we get some good attitude employees??????????


长大了,还是老了?

之前PO过,微笑是最好的掩饰。一个微笑,把所有的辛酸、委屈、不甘、泪水,都给藏了起来。没人看得见、没人猜得透,那微笑底下,究竟是什么。

有时,觉得自己好虚伪。明明就不喜欢,却得戴着面具对人微笑。有时虚伪得连自己都无法忍受,没办法相信自己竟可以如此这般的造假。觉得可笑,可有时也觉得悲哀。

最近,有个人对我说,“某某某说你最近变得好好噢。” 我先是大笑一场,差点连刚喝下去的水都给吐了出来。那位某某某,可是我最不喜欢的人。我竟可虚伪得连她都觉得我变更好了,我的‘功力’可说是如火纯青了吧!爸爸则说,“大汉了(福建话)”。

长大了,想法改变了,自然也就不再那么计较了。委屈不甘,工作还是得做。与其做的如此不快乐,倒不如开开心心敞开胸怀把它做了。别人开心,自己也不必烦躁。就这样,人家以为我变好了。我没变,只是想法变了。看开了。

我上司曾经和我说,“你不必和你的敌人作朋友,但是你必须学会和你的敌人合作。” 看来我是做到了。

虚伪?是的,可是我们有谁不是呢?为了生存,虚伪是必须的。别告诉我你不曾虚伪假装过,我不信,也没人会信。

烦恼会因年龄的增长而慢慢增加。我说,因为年龄的增长和经验的累积,烦恼慢慢变成不烦了。叹气声取代了烦恼。

是长大了,也是老了吧。

26年前、后。好快。


Pre-Chinese New Year Dinner

With the help of a few other colleagues, we organised a dinner before the company closes for the Chinese New Year holiday. It has become a tradition to have this dinner before the CNY, in Cantonese, we call it “Sau Gong Jau”.

This year, we decided to buy some gifts for each of the staff. So that everyone would get to have something to bring back home for CNY. We got Eu Yan Sang’s chicken essence and Tai Thong’s dried meat. Everybody was so surprised and happy to see the gift. LOL.

Since we have some Muslim friends, we went to Spring Garden Restaurant (Halal) in KLCC for the dinner. Mind you, I made the bookings 3 weeks ago in order to get a private room! Last year I called 2 weeks in advance and I couldn’t get a private room.

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Testing my handphone camera first. :D

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Spring Garden KLCC

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First thing of course would be Yee Sang.

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Braised shark’s fin soup with Bamboo pith, dried scallop and crab meat. This is not real shark’s fin of course. This is the best amongst all the 9 dishes.

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Steamed grouper with soy sauce. The fish was not fully cooked! Ish.

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Sauteed white prawns with Sichuan style. Very unique, not bad.

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My boss complained about the fish, and they gave us additional dish, complimentary. :D Don’t know what vegetable is this, but it is so juicy and crispy. :)

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Special fried rice. Dull and tasteless.

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Desserts – Boring.

There are another 3 dishes in between, I was too busy eating and forgot to take photos. Hahaha. When I took photos, my boss said “ish… again! Faster lah. You going to take photos of all of them?!” Kakakaka……

Out of the 9 dishes, the soup and the roasted chicken were the best. The rest of them are so-so only. There was this double-boiled sea coconut with white fungus dessert, it was so sweet that I stopped drinking it at the second sip. Eewwww……

The standard of the food has dropped so much. I wonder why.

 


Smile

I was still wondering, why does she laugh so much and so loud when it is not that funny at all. Then, I too start to care less. When I try not to let things bother me, I often find myself smiling or laughing it off. It finally dawned on me, that, why she laughs so much.

The best disguise, the easiest yet hardest disguise.

When I heard remarks that I do not like to hear, I now learn to respond it with a smile.

When someone told me a rumor or something which I could not prove its truthfulness, I pretend that I do not know about it and I laugh it off.

When my co-workers try to make it difficult for me, I do not find difficulty at all as I now compromise a lot.

However, there are times when I just couldn’t take it any more and I find myself giving out a sigh which is louder than a tiger’s roar. They would often ask me why, and I often reply with a smile and, “nothing”.

I could now disguise my moods well, at work. Someone told me today, “you look so cheerful recently! Something good must have been going on!” What she doesn’t know, I have troubles and problems surrounding me all the time and no one could help.

Anyway, I am glad that they couldn’t see. I am happy that they see me as a cheerful and happy person.

I am now having a rat race with my patience. I do not know how long I could fake up all the smiles. It is working, but it is also pretty tiring.

I too, am grateful to have some angels that could “sustain” my grumbles sometimes. They listen to my rants and they never fail to show support. The best part, they always give me that little mood-lifting treatment or jokes. You of all the people, should know who you are. :)

Why frown when it is easier to smile? :)


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Interviews

Since I am the only HR personnel, I have to print/email all the resumes or CV’s received and pass them on to the hiring managers. To avoid printing wastage, I normally screen through all the resumes/CV’s, try to minimize unnecessary space. I can tell you the resumes nowadays are really bad. It’s either too much of nonsense, too much of information that confused people, too long, too short…… You name it. Don’t the candidates know a bad resume/CV frustrate the recruiters? You are probably thinking it doesn’t matter, but please bear in mind that the recruiters and hiring managers have to go through, what, hundreds of bad resumes. I rarely come across a good resume. Sometimes I had to call or email the applicant for further information. One of the bad resume examples is, they use Excel spreadsheet for a resume. -__- Sigh, what more can I say?

To call the shortlisted applicants for interviews, that is difficult too. Most of them sound so stuck up over the phone. If you weren’t interested in the company or the job, why have you bothered to apply in the first place? That is one question that I constantly ask but I couldn’t get an answer. Some of them are so unwilling to take leave for the interview. It is so often they requested to come for the interview after working hours. That is convenient for them, but that causes a lot of inconvenience to us. Sometimes I have to attend the interview till 8pm. I am surprised too, that the applicants nowadays expect the employers to accommodate them. Yet, they do not appreciate such understandings the employers give. If the employers couldn’t do as they asked, they would even show you the cold shoulders. “Ok, then I can’t attend the interview then. Bye”. Yes, some of them said that. What kind of attitude is that for a job seeker? You tell me.

I’ve been sitting in for the interviews too. It’s not a must for me to sit in, but my boss would sometimes ask for my feedback on the candidates interviewed. If I weren’t present in the interview, I wouldn’t be able to answer him. Sigh. The interviews have taken up so much of my time. But I get to see all sorts of people with all types of attitude. Cocky, overly confident, ridiculous, unreasonable, rude, impatient, shy…… Just to give you a picture of the quality of the job seekers. Out of 10 shortlisted applicants interviewed, only 3 would be shortlisted for consideration. 1 of them can be considered as qualified but need to be coached, another 1 is OK but asking salary doesn’t commensurate with the experiences, the 3rd one would only be considered if the first 2 reject the offer. Now, you get the picture, right?

It is so often that we couldn’t find a suitable candidate. The job seekers out there are asking for so much yet they want an easy job. I truly understand that the cost of living has been on the climbing curve these days, but by asking for higher salary just isn’t the right way to solve that. I have had candidates telling me “I need the money for a car”. Gee…… Who doesn’t need money? Some of them have the cheek to tell you that they have a family to support so they need higher salary. What? Are you telling me you will only have a family when you work for us? Where’s your family now? You don’t need to feed them now? And all of a sudden now you can’t support your family?

Job seekers out there, if so happened you’re reading this post, please think for some other excuses to justify your HIGH expected salary. “I need the money” just doesn’t work these days.

If you ain’t got the qualities or qualifications, please do not apply for the job.

If you are not interested in the company or the job, please do not apply for the job too.

If you do not have the time to come for the interview, please do not waste your time applying for jobs either.

If you have all of the above but you are merely trying your luck to see if you could get a better-than-now salary package, please do not waste your time and our time too. Recruiters and hiring managers do not have the time to interview you only to find out they can’t afford you.

Some funny conversations during the interviews.

Interviewer: Why didn’t you update your resume when I requested for it? It’s not the same as the one you give me now.
Interviewee: I just didn’t want to update it that time. *With a cocky and serious face*

Interviewer: Tell me if you could do full sets of accounts and what are the steps.
Interviewee: You don’t ask me this question, you know. I haven’t worked with you. So, you don’t ask me this kind of question now. *With an angry tone and expression*

Interviewer: Why do you want to leave your current company?
Interviewee: They asked me to travel to outstation but I don’t have a car.
Interviewer: Can’t you buy a car? Or don’t you have any allowance for working outstation?
Interviewee: That’s why I need a new job to buy a car. They do pay allowance.
Interviewer: Can’t you travel by public transport? Taxi is very convenient.
Interviewee: *Silence* …………. I need money, okay?

Interviewer: You’re earning RM40,000 now, is that monthly or yearly?
Interviewee: Monthly. I’m commission-based, basic is RM4000.
Interviewer: Why do you still want to leave then? That is good income.
Interviewee: I’m looking for a much higher income.
Interviewer: That is a VERY GOOD answer.
(We stopped asking question, interview lasted 10 minutes or lesser.)

Interviewer: If I give you an invoice for payment without other supporting documents, what would you do?
Interviewee: File it.
Interviewer: 2 weeks later, payment not made, supplier is asking, are you still going to sit on it?
Interviewee: No supporting documents what, what to do? File it lah.
(The manager and I almost fainted.)

There are still a lot more, but I can’t recall now. On and off I’ll just share them here when I remember. :)


I Have A Dream

I have a dream,
a song to sing.
To help me cope,
with anything.

I have a dream,
a fantasy.
To help me through,
reality.

I believe in angels,
when I know the time is right for me.

I’ll cross the stream.
I have a dream.

*Extracted from the song, “I Have A Dream”.

Out of no where, it was playing in my head, repeatedly. Subconsciously, perhaps I was looking for something to hold on to, to believe in.

I have been functioning like a faulty machine lately, emitting none but negative energy and signals. Looking at myself in the mirror…… I do not see the cheerful and I-can-take-on-the-world face. I see a gloomy and dull face. I am still living each day happily. But I’ve lost that “light”.

Some people think that I am sitting here whining instead of doing something to get out of it. I’ve done what I could, the opportunities are just playing hide and seek with me. Or maybe I am knocking at all the wrong places. I do not blame anyone or anything. I have no one to blame but myself. Now I can truly appreciate the fact that I am not the only person who’s making all the choices, others get to choose too. I don’t fit in their criteria, as simple as that.

Life goes on, like it or not. Living each day unhappily, why not choose to make everyday counts. There are tonnes of people who are more unfortunate than me.

I’ll keep walking although I can’t take it anymore. I’ll keep my dreams too, to help me cope with anything. Come what may, I will move on.

Ahhh…… Finally. There, something positive. :)


Maxis No Longer Has It

Tried posting this on TheStar blog, am not sure if they would publish it.

What an unpleasant experience with Maxis. This is going to be a long post, of what happened. I’m not trying to tarnish Maxis’ name. It is only the experience that puts me off and the way they do things frustrate me.

My employer signed a SME contract with Maxis 9 months ago. We ported-in 15 lines from another telco operator. We are pretty happy with Maxis despite the reception problems we encounter once in a blue moon. I must also give credit to its Corporate Customer Care centre. Yes, for Maxis Business, you have to dial a different hotline. The general call centre will not entertain inquiries for business account. That is fine with me, since they would understand the business package better. They have been addressing my queries to my satisfaction.

As some of you may be aware, Maxis has a very attractive SME package recently. Sign up for a new line with Maxis with the Value Plus 150 for 2 years, you get a BlackBerry Curve 8520 for free! My employer jumped at this “golden opportunity” of course.

On 23rd February 2010, I personally went to Maxis Centre KLCC to register 6 additional lines under the company name. All 6 of them with 2 years contract with Maxis, come under the plan Value Plus 150, and we get 6 BlackBerry Curve 8520 for free. I got 6 SIM cards on the very same day. That is efficient. All 6 of them were activated on the same day, but without the additional phones, I couldn’t put this 6 phone lines to good use. The lady in the KLCC centre told me normally I’d have to wait 2 weeks for the phones to be delivered.

On 9th March 2010, I called the corporate customer care to check on the delivery status. The customer care agent told me it would take 2 weeks. So, I asked him “2 weeks from 23/02 meaning latest by 14/03 I would get the phones?” He told me yes. Never mentioned to me there was a problem and didn’t tell me the status. Okay, I took his words for good. Waited for another week.

On 15th March 2010, I have yet to receive the BlackBerry. Called Maxis again on the same day. Another customer care agent told me that the phones have not been delivered yet, there seemed to be some problem with the order. I was surprised as no one called to tell me there was a problem and when I called a week ago, the other agent didn’t tell me too. He said he would check further and give me a call later that day. The call didn’t come. I waited for another 3 days. My employer has been asking me questions and I couldn’t answer because Maxis couldn’t give me an answer too.

Called Maxis on 18th March 2010 again, in the morning. My 3rd time repeating the story to another customer care agent. She said would follow-up with this case personally and promised would ask the person in charge for the phone order to give me a call. 3pm I didn’t receive any call, I made another call to that customer care agent again. Good, the person from Maxis Centre KLCC called finally, at 5.30pm, requesting me to get my director’s signature immediately on the new addendum so that she could place the order. What? The order for the BlackBerry has not been placed? And 3 weeks later you told me there was a new addendum I had to fill up and sign? It took you 3 weeks to realise and tell me that? Nobody ever bothered to tell me or check despite the calls that I have made over the past 3 weeks?

Got the new addendum signed and emailed to 4 of them on 19th March, 1pm. She promised her team would place the order immediately upon receiving the signed addendum. And it would only take 3 or 4 days to deliver the phones after the order was placed. I was satisfied back then, despite the slight delay.

22nd March morning, sent an email to all 4 of them to inquire on the status. One of them replied “will check on it”. Since then, I have not heard a word from them.

24th March, sent another email to them to request a reply. No reply from them too. I called the customer care centre again on that same day, the agent told me she sent an urgent email to that team of 4 and promised would give me a call by end of business day that day. I was silly to believe in the lies once more. As you may have expected, the call never came.

Called them again this afternoon, around 2.30pm. It is another customer care agent. Mind you, this is perhaps the 5th or 6th agent I have talked to regarding this matter. All they could do was asking me if “anyone called or emailed”. She checked and told me, the phone order was placed yesterday evening. What? Did I hear you wrong? Yesterday evening? Didn’t I send the addendum last Friday and she promised me the order would be placed right upon they received it? Once again she told me she would investigate and give me a call. Oh no, I would be a fool to believe that now, wouldn’t I? I insisted to talk to their manager, aka their Team Leader. I told her, I want an answer from that Maxis Centre KLCC team right now. Someone would better give me a call by today, to explain why the order was placed only yesterday, why no one bothered to give me a call despite numerous reminders and they owe me an apology for the delay of the delivery and all the time spent talking to them on the phone. She again promised me would get the Maxis Centre KLCC team to give me a call by 3pm today. And the Team Leader would call me by next Monday to update me on the delivery status. Gosh, how long more I have to wait?!

People, it is 4.40pm now. While I am writing this, no call came through my precious phone that lies just 7 inches away from me. The signal is good, reception is ok, but no call came. For your information, I am personally a Maxis user too.

Is this the torment that you have to go through to get Maxis to do it? My trust with Maxis is totally broken.

As my case may come off as one in a million, I truly understand that there are lots of people who are having good relationship with Maxis. I must admit I was a satisfied customer until today. The empty promises, the lack of urgency towards its customer’s business, they are enough to frustrate you.

Sigh…… Now, I shall call the customer care centre again. I wonder what promise or excuses they’re going to give this time.

Note: No names were mentioned because I understand that this is a public blog.

Update 6.09pm: The person in charge for the phone order in Maxis Centre KLCC hasn’t called. I made a call to the customer care centre again and the Team Leader told me she would try to get him to call me and explain to me. What? Too afraid to explain to me about the delay? Empty promises again? This ain’t right. Maxis is definitely losing it, FAST!


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Christmas Crazy

For the past 2 weeks, I was busy with the preparations for our company’s Christmas party. I felt that I was going crazy soon. I am not the chief in this sports club committee, everybody is treated equally among the 4 of us. However, it seems like I am the one who always keep the ball rolling and I am tired of it. None of them would call for a meeting, I have to take the lead. None of them would act upon a task until I say do it. None of them take initiative or volunteer for a task until I assign it. I enjoy being a leader, but not in this group. Everyone of us is holding the same position, I do not want to be seen as giving out instructions and orders. Someone accused me of that before, I do not want the history to repeat. But things have got to move! No one is doing a damn thing! Again, I have to be the bad person to distribute the tasks. Most of the times I am doing it alone. My boss told me to “discuss with the rest, don’t do everything on your own”. Well, it’s easier said than done!

Went back to KT last week and I took a day off on Monday. I was pretty upset when I came back to work and found out that no one has done anything with regards to the party. The rules for the games were not drafted, the program of the night was not laid out, the box for lucky draw was not there, no discussion was held among them…… What?! The party was on that very night! The other committee member was on medical leave, when I called her, she told me she was busy in the office and didn’t have time. As though I am the one who is god damn freaking free to organise all these! Ya, right, everyone is busy except Ashley!

From the party venue, right up to the prizes, I am very proud to say that I did it all by myself. Sometimes I am impressed with my own capabilities. LOL!

How my hard work is going to pay off? I have no idea. There’s a high chance I wouldn’t get rewarded for organising all the parties and trips. I am a self-motivated person. Without the external motivation, I could still get things done beautifully. Why? ‘Cause I know at the end, I would be the one who gain the most. The experience is something that you can’t buy, you have to go through it to earn it.

Enough of self-praised and grumble. Back to work.


Busy

I am so sorry for the lack of blog post for this few days. Had to attend a 3-day training course last minute, which tomorrow will be the last day of the 3. It is a very interesting course, “The 7 Habits of Highly Effective People”. I shall not go into the details of it as it is too lengthy and I am no expert in it. :)

For the coming few days I’ll be extremely busy too. Have a photoshoot session on Sunday. Then, I’ll have to dedicate my time to the photo-editing. Sorry, I shall not use “have to”. I choose to dedicate my time to edit the photos. :)

The course is definitely making some impact on me. I believe I could be a better person when I put effort in doing it. Let’s see where this leads me to.

Till then, take care.


Random #2

Yesterday was busy, compiling the documents and discussing the trial that we had this morning. Nope, the trial didn’t materialize this morning. We sought the approval from the court to postpone the trials. Went to the Industrial Court back to the office within 1 hour. Luckily, otherwise I would have a pile of backlog to clear again.

I was having the discussion till 7.30pm yesterday, didn’t manage to inform Andrew as I just couldn’t find time to excuse myself from the discussion. Every point and details are important! Poor Andrew waited in the car without knowing anything, for 1 and a half hours! When the discussion was finally over, I have gotten 33 missed calls from him alone! I could sense his annoyance and madness through the phone. For a minute there I was pissed too, why couldn’t he be a bit more understanding about my job? But I quickly realized I was selfish, I didn’t even bother to call or text him and I expected him to be understanding. The guilt just flooded in and filled every corner of my heart. Worst, I had to wait for the other colleagues to pack, sent the documents down to the car, went back up to the office, locked the door and went back down. By the time I saw Andrew’s car, it was 8pm. From afar, I saw the rear bumper of his car was damaged badly but still intact. Gosh, while he was on his way to my office, some idiot hit him at the rear. I blamed myself for that. If I took just 1 minute off that discussion, called him to tell him that I’d be late, he would have waited for me in his office, then that little accident would not have taken place. Eventhough it wasn’t serious, I still blamed myself. I learned my lesson, make sure I make a call no matter how important the meeting is. 1 minute wouldn’t kill, but that 1 minute could make a lot of difference to someone else. Also, nothing is more important than my husband, my love ones.

I was pretty emotional yesterday. Felt like crying my heart out. I didn’t though. Calmed myself down, drowned myself in that boring yet funny drama, didn’t intend to on my lappie…… For first time in so many months, I hit the sack before midnight. Perhaps I shall do this more often, pick up a healthy lifestyle and routine.

This weekend is going to be a busy one too. Having a date with my BFF on Saturday, and a photoshoot session with cousins on Sunday. I’m going to get busy again for the photos editing. Still have a batch of wedding reception photos not yet done. Recently saw this comment from someone, 95% of a photographer’s time is spent on the business and production. How true is that? I shall find out myself. I want to be a photographer, I want to be a GOOD photographer, professional or not, that comes second. I just want to take good photos which at the end, would make the persons on the other end of the camera smile and say “thank you Ashley, I love it”. I have heard it once, came from a true friend. Wish I could hear it more in the near future. :) Well, yes, I am that vain. :P

Enough of my randomness today. Ciao!


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Good Time. Great Night.

Just got back from dinner with colleagues at Imbi Palace. So sleepy now but don’t feel like hitting the sack yet. Maybe watch one episode of Prison Break before the lappie’s battery runs out. Andrew is sleeping, he has to work tomorrow morning. I am so excited about tomorrow morning, meeting Nicole and Melissa for some karaoke!

The dinner just now was great. The food was superb, love the roasted piggy. I didn’t eat much though, the pain on my right cheek bone came back out of the sudden. Damn… The medicines I’ve been taking don’t seem to work as good as they used to be. The first time I had this pain was about 6 years ago, it attacked again during CNY. Sigh……

Colleagues were close to crazy during the dinner. Everyone was gulping the red wine and Whisky. I didn’t want to drink at the beginning, but at the end I gave in to the Whisky. Luckily the coca-cola was more than the liquor! Hahaha…… I’m not a good drinker, but I prefer hard liquor than red wine.

I forgot to bring my chunky camera! Gosh…… Missed out the chance of taking some great shots and also polishing my skill! I am so forgetful!

Okay, I can feel my eyelids are getting heavier. Before they shut down completely, gotta catch my Prison Break. Hahaha…… I’m so addicted to it now, also Wentworth Miller! He’s so charming!

Good night.


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